Refund Policy

Because our products are digital (templates that can be downloaded immediately after payment), our refund policy is limited and designed to protect both the customer and the seller.

1. Digital Products

Once payment is completed and the download link has been delivered, we generally cannot offer a full refund because the product is already in your possession and can be copied and reused.

2. Cases Where a Refund May Be Considered

We may review refund requests in cases such as:

• The file does not work at all, even after trying on more than one device.
• The delivered product is completely different from the description on the template page.

In such cases, you can contact us within 7 days from the date of purchase. We will review your request and may offer:

• A corrected or updated version of the template.
• A partial or full refund, depending on the case.

3. How to Request a Refund Review

To request a refund review, please contact us at: support@mobiledocs.app and include:

• Your order number or the email used for the purchase.
• The template name.
• A brief explanation of the issue.

Note: This is an initial version of the Refund Policy and should be reviewed by a legal professional to ensure it complies with local laws and payment provider requirements.